Sunday, 15 February 2015

iPhone 5s Debacle

Once again the caller hangs up on me.  I am frustrated.  My iPhone 4 is having a meltdown.  I can hear the person on the other end but they can't hear me.  I have unwillingly become a nuisance caller!

I start texting friends and family and Mel starts ringing me on my home phone.  Merv's community service provider rings me but there is no point in answering I hope they leave a message but they just try again later. 

Dustin has a damaged iPhone 5s.  It works well but he dropped it and the screen is smashed.  It is no longer used as he has a super new iPhone 6.
I weigh up the cost of replacing the screen or buying a new phone.   I am grateful when Dustin hands me the phone.

Then the fun begins. He has all his information and apps still on the phone.  When I bought his iPad from him a couple of years ago it was the same.  I changed his information to mine but iTunes still thinks he owns it.  One day I will wipe it and start again, one day.

Back to the iPhone 5s.  I plug it in with the charger to my home computer and tell iTunes I want to wipe it and restore the factory settings.  It at first appears helpful and I download the data to achieve this.  Half way through the download it times out.  I try it again and again.  This happens four or five times. That was five hours ago.  I try a different tack.  I check Google and find I need to disable my firewall.  I de-friend Norton for the rest of the day!  Three hours later I am the proud owner of a download.

The download then spits out the data and Dustin’s data is erased.  It is only then I realise iTunes is no longer partying with me. It doesn't want to download my data from my iPhone 4 to the iPhone 5s. Back to my friend Google.  It suggests the latest iTunes download.  Ok, another coffee break and a download later and the apple icon appears as by magic on my screen-shattered phone.  After thirteen hours I am finally ecstatic!

Then the fun begins.  It asks me to put in the sim card.  Easy I think and I take out the sim from my no voice iPhone 4.  I then take out the sim tray from the iPhone 5s and I squeal in disbelief. It is tiny, so much smaller than my sim card, which is micro.  Now I know what a nano looks like! 

It's after 8pm and there aren't any service providers open.  I resort to my own devices and hopeful good luck.  My trusty iPad finds a You Tube video on how to cut my sim card to size with the aid of a printed template.  I find the template on my home computer but I know my Brother printer is a perfectionist.  It doesn't like to print unless the colour cartridges are full.  I am empty of cyan and magenta but I am full of black and yellow.  I tease the printer and it balks at me.  It doesn't want to work with me.  Finally I trick it into a greyscale copy and it spits it out. 

The moment of truth comes and I arm myself with pencil, ruler and sharp scissors.  I execute surgery on my sim card and realise I don't have a corner.  Back to the template and the corner is created.  I forget to read the bit about filing the edges and shove it into the sim card tray and then bung it inside the iPhone.  I need a drink but I have nothing to drink but herbal tea and water.  The five year old brandy is for life and death situations only.

Shattered Screen but it works!
I wait in anticipation.  Firstly it says no service, then the circle in the top left hand corner goes faster and faster and presto I have service!  No one is more surprised than me!

I follow the commands of the phone and eventually I have all my apps, photos and phone contacts on the shattered phone.  I even have a recognised thumbprint to access my phone.

I give Merv the home phone and go to the other end of the house to see if after all this the damn thing will work.  My phone rings and I talk to Merv.  Yes he can hear me and vice versa! I am happy.

Tomorrow I am going to the repair shop and have the screen replaced.

I wonder if it would have been easier just to buy a new phone and save the frustration.  It has been a long day of techno stuff but I am delighted I have a working phone!

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